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Owned and operated by Sportivon LLC, our team is ready to answer questions about golf simulators, smith machines, saunas, and more.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, with transit taking 5 to 8 business days after that. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment from our warehouse to your door.
What is your return policy?
We offer 30-Day Returns on eligible items. Please review our Return Policy page for full details on conditions and how to initiate a return.
Can I exchange an item instead of returning it?
Yes, exchanges are available within our 30-Day Returns window. Contact us by email or phone and we will walk you through the exchange process for your specific product.
What should I know before purchasing a golf simulator or smith machine?
Consider the ceiling height, floor space, and power requirements for these larger products. Each product listing includes detailed dimensions and specifications to help you plan your setup.
How do I maintain my sauna after delivery?
We recommend wiping interior surfaces after each session and keeping the ventilation clear. Specific care instructions are included with every sauna and are also available on our product pages.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Every inquiry receives a thoughtful response within 1 business day during the week.
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Free Continental Shipping
Most orders ship free within the Continental U.S., with handling in 1 to 3 business days.
30-Day Returns
Shop with confidence knowing eligible items can be returned within 30 days per our Return Policy.
